Heat Warning 🔥

Due to the severe heat, some of our body butters and sugar lip scrubs are fighting to stay solid in transit.

All of our products at Autumn Creations are handcrafted in house with ALL natural ingredients, so when they come into touch with heat, melting or oil leakage can occur.

We do everything we can to prevent this problem and will continue to do so until we find a solution if one can be found! We'll explain what to do if your products arrive melted or leaking in the mail below.

Body care items: If any of your body care products (body butters or body scrubs) arrive melted, take them from the package and keep them in a very cool location to solidify back to their original state. This process can take up to 5-20 minutes depending on what condition it is set in, so keep an eye on it and use as usual.

Sugar lip scrubs: If your lip scrubs arrive in the mail leaking, separate them from the package and peel off the label. Remove the lids from the lip scrub and clean the rim with a paper towel. Clean the remainder of the container and any leaks with a moist wipe or damp cloth. Once it has been cleaned to your satisfaction, take the container and apply the new label that came with your package. Place in a cool place for 5-10 minutes before using as usual.